Office Location
Southern Star Agencia Maritima Inc.
Unit 610 I-Land Bay Plaza
Lot 1B Diosdado Macapagal Blvd.
Mall of Asia Complex
1300 Pasay City, Metro Manila
Philippines
Business hours: Monday to Friday, 8 am to 5 pm
Contact Information
For freight rate requests, service inquiries, shipment booking:
For Bill of Lading, Final Shipping Instruction, Arrival Notices:
For billing, payment, collection:
For vessel, terminal, equipment, container return:
Frequently Asked Questions
Do I need to book an appointment to pick up official receipt/s?
Official receipts may be picked up at our office without having to book an appointment. Issuance of receipts are from 8:30~11:00 a.m. and 1:30~4:00 p.m., Monday to Friday, except holidays. Your representative must present proof of payment along with a photocopy of their ID.
When will my container deposit be refunded?
We refund container deposits within thirty days of receiving a request with complete requirements. We encourage our customers to register for a Container Ledger Account Phils., Inc. (CLA) subscription to receive refunds as fast as three days upon carrier approval. Please visit the CLA website for more details.
How do I apply as crew?
To apply as crew, please send applications to:
1582 Copernico St., Brgy. San Isidro
1234 Makati, Metro Manila
Email: recruitment@parola.com.ph
Telephone: +63 (2) 7739 5600
For all other inquiries, please reach us using the form below.